Let’s build a bonfire!
I’m building my own personal bonfire, and rather than place an effigy of a Guy Fawkes at the top, I’m putting a copy of Gartner’s latest, half-baked IRCM Magic Quadrant.
Bridging the gap from telco to DSP
Operators are constantly being told that they need to up their game if they want to remain relevant in the digital economy, and fundamentally …
Why is the West failing at Sponsored Data?
Operators are feeling the pincer effect of a disconnected business model that requires vast investment in the network, just as revenues from voice and …
Do operators need to show more imagination over their channel mix?
Despite maturing markets and the digital shift, most operators continue to work with an outdated store mix that was designed in a simpler channel …
Omni-channel: from buzzword to business case
The concept of omni-channel has been around for ages, so long in fact that it has become one of those cover-all buzzwords that has …
Why Gartner’s ‘Bimodal IT’ is simply a compromise
Gartner has responded to the tension within IT organizations between their old-style legacy systems and modern IT practices with a model that it calls …
Is the ‘backseat driver’ operator a good thing?
Mobile World Congress is no longer an event entirely led by the mobile industry. Reflecting the situation on the ground, this year’s MWC was …
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