Let’s build a bonfire!
I’m building my own personal bonfire, and rather than place an effigy of a Guy Fawkes at the top, I’m putting a copy of Gartner’s latest, half-baked IRCM Magic Quadrant.
Are micro-moments firing the trigger on the Business Internet?
If you haven’t read Google’s recently released guide to ‘Micro Moments’ I suggest you check it out. The concept has implications for the way …
Is Cloud still on the horizon?
When a major global brand enters a new market and quickly becomes synonymous with that market, it’s clear that there’s a solid new sector …
Finding the Social Commerce breakthrough
Shopping and socializing: that’s what we spend a good proportion of our time on the Internet doing, live Tweeting America’s Next Top Model while …
Because I’m ‘appy
In this fast moving digital age, the app revolution feels like a distant memory. Certainly, its halcyon days – when we consumers rummaged the …
Omni-channel customer service matters
“If operators cannot get the basics of customer service and coverage right, then – regardless of the generosity of their data allowances and the …
Mobile Money, Payments & Authentication – the picture that emerged at MWC 2016
A month has passed since the closing of the Mobile World Congress in Barcelona. But although the event lasts less than a week, its …
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