Operators got an ear bashing from the outgoing digital commissioner this week, when she told them that the market won’t be characterized by “players stuck in gilded cages”. Read More →
Telecom operators can bring value to their subscriber relationships by providing the backstop customer service that is missing from popular over the top (OTT) applications. Read More →
Operators engaged in ‘cashless’ relationships with big social brands should take heart: change is afoot. Those who can form relationships with these new innovators, such as the much-hyped ‘Ello’, stand to benefit
Mobile operators and over the top (OTT) players are coming together to form mutually beneficial partnerships. These arrangements enable operators to differentiate their services and extend their reach, but what do they offer operators in terms of revenue potential?
Here in the West, we hear a lot about the challenges posed by the OTTs to the telecom operators. While there are various ways in which operators here are trying to deal with this problem, I wondered what our colleagues are doing in the vast and buzzing land of China.